Truck crashes
A truck crash can involve more than one company
The driver, the carrier, the company that loaded the trailer and the shop that maintained it can each play a part.
A semi or a delivery truck carries rules a passenger car doesn’t: limits on driving hours, inspections and records the company must keep. Some of that data is overwritten on a schedule, so we write early to ask the companies to save it.
We sort out who may be responsible, then deal with each insurer so you don’t have to.
Records we ask companies to keep
Driving logs and hours
Maintenance and inspection records
Dispatch and loading records
Camera and black-box data
What a trucking claim looks at
More parties means more paper. We keep each piece in its place.
The driver
Hours on the road, training and the driver’s own record.
The company
How it schedules, trains and supervises its drivers.
The truck
Brakes, tires and the repairs the truck had before the crash.
The load
Who loaded the trailer, and whether it was secured.
Questions about truck crashes
Who can be held responsible for a truck crash?
It may be the driver, the carrier, a company that loaded or dispatched the truck, or a shop that repaired it. We look at each.
Why does it matter to write to the company quickly?
Logs, camera footage and other records can be overwritten or discarded on a schedule. A prompt letter asks the company to keep them.
How long will my claim take?
It depends on your recovery and on how many insurers are involved. We’ll tell you what we see as the next step at each stage, not a date we can’t promise.
Tell us about the truck crash
We can start with the company’s name or a photo of the truck, if that is all you have.
Please don’t send medical records or other confidential details through the website form.